Terms of Service

Account Terms

1. You are responsible for maintaining the security of your account and passkeys. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
2. You may not use the Services for any unlawful purpose or to transmit harmful, abusive, or otherwise objectionable content.
3. You are responsible for all content posted and activity that occurs under your account.
4. You must be a human. Accounts registered by bots or other automated methods are not permitted.

Payment, Refunds, and Plan Changes

1. If you are using the free tier of ScheduleLord, it is truly free: we do not ask for your credit card and we do not sell your data.
2. For paid plans, you need to pay in advance to keep using the Service. If you do not pay, we will freeze your account until payment is made.
3. If you are upgrading from a free plan to a paid plan, we will charge your card immediately and your billing cycle starts on the day of upgrade.
4. All fees are exclusive of taxes, levies, or duties imposed by taxing authorities. You are responsible for payment of all such taxes unless we are required to collect them on behalf of the taxing authority.
5. We will consider refund requests on a case-by-case basis. Please contact support@schedulelord.com.

Cancellation and Termination

1. You are solely responsible for properly canceling your account. You can cancel from within the app or by contacting us at support@schedulelord.com.
2. If you cancel the Service before the end of your current paid month, your cancellation will take effect immediately and you will not be charged again. We do not automatically prorate unused time in the last billing cycle.
3. All of your content will be inaccessible from the Services immediately upon account cancellation. Within 60 days, all content will be permanently deleted. We cannot recover this information once it has been permanently deleted.
4. We have the right to suspend or terminate your account and refuse any current or future use of our Services for any reason at any time. Verbal, physical, written, or other abuse of a Company employee or officer will result in immediate account termination.

Modifications to the Service and Prices

1. We reserve the right to modify or discontinue, temporarily or permanently, any part of our Services with or without notice.
2. If we change our pricing, we will give at least 30 days notice via the email address on record before the change takes effect for existing customers.

Uptime, Security, and Privacy

1. Your use of the Services is at your sole risk. We provide these Services on an "as is" and "as available" basis. We do not offer a service-level agreement.
2. We take measures to protect and secure your data through encryption and redundancy. We enforce encryption for data transmission from the public internet.
3. We use third-party vendors to provide the infrastructure required to run the Services, including Cloudflare (hosting), Stripe (payments), Resend (email delivery), and PostHog (analytics).
4. When you use our Services, you entrust us with your data. You agree that ScheduleLord may process your data as described in our Privacy Policy and for no other purpose.

Copyright and Content Ownership

1. All content posted on the Services must comply with applicable copyright law.
2. You give us a limited license to use the content posted by you in order to provide the Services to you, but we claim no ownership rights over those materials. All materials you submit to the Services remain yours.
3. The Company or its licensors own all right, title, and interest in and to the Services, including all intellectual property rights. You may not duplicate, copy, or reuse any portion of the visual design elements or code without express written permission from the Company.
4. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without the express written permission of the Company.

Features and Bugs

We design our Services with care, based on our own experience and the experiences of customers who share their feedback. We make no guarantees that our Services will meet your specific requirements or expectations. We test all features before shipping them, but our Services inevitably have some bugs. We track bugs reported to us and work through priority ones, especially any related to security or privacy.

Liability

You expressly understand and agree that the Company shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, lost profits, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) the cost of procurement of substitute goods and services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to these Terms or the Services, whether as a breach of contract, tort (including negligence), or any other theory of liability.

Questions

If you have a question about any of these Terms, please contact us at support@schedulelord.com.